Privacy

This page outlines the types of personal information we receive and collect when you use our website and services, as well as steps we take to safeguard information.

If you have a complaint, or would like more information about our privacy practices, we can be reached via email at mail@indiaunbound.com.au or by calling 03 9008 7804. 03 900 Our postal address is PO Box 255 Carlton South VIC 3053

What data do we collect?

Depending on the circumstances, India Unbound may collect personal information when you register for a service or book a trip with us, including some or all of the following; email, name, address, telephone number, credit card billing details including expiry dates, date of birth and passport details. We collect some or all of this information when you:

• Subscribe to one of our Email newsletters

• Download or request a brochure or other printed materials

• Book a trip with us

How do we collect the data?

You may provide this information when you interact with us by telephone, email, or by entering details in our website. We may also receive the information from a third party such as travel agents making travel bookings on your behalf

How the data is used on the website

• We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.

• We may use personal information to provide the services you’ve requested, including sending email newsletters, or sending printed materials to your postal address.

• India Unbound uses cookies and other technologies to customize your online experience

• India Unbound’s servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit. We cannot identify you individually from this information.

How your personal information is used

When you make a booking with India Unbound, it might be necessary for us to share your personal information such as passport number and date of birth with our in-country partners and suppliers, to enable them to make bookings such as hotels, flights and trains for you. We only share essential information with partners and suppliers, and they do not retain such information beyond the period that we provide travel services to you. We do not share any contact details or credit card information with partners and suppliers

Access to your information

To access the information we hold about you, please contact us by emailing mail@indiaunbound.com.au

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